POLICIES
DEPOSIT AND BOOKING: $100 NON refundable deposit is due to reserve a party date along with a party agreement signed.
CANCELLATION OR RESCHEDULE: We will need 3 week notice for any cancellation or reschedule of the party. There will be no refunds given for your deposit or previously paid party balance if you must cancel or reschedule your party for any reason. We will gladly offer you the next date available. A new deposit must be paid and only the second deposit will be consider for the remaining balance due. If your party includes bakery or sweets we will need a credit card approval on file to schedule your event. If any a la carte items have been ordered and we need to make a new order no refunds will be given and we will add the amount to your final balance. If you have to cancel due to inclement weather, we must have a 24 hours notice. Princess & Tiaras Spa Celebrations Co. reserves the right at all times to cancel Party Agreements should issues arrive due to the safety of our staff or conflict between parties. If we need to cancel the event due to any technical or mechanical problems with the spa on wheels, we will let you know as soon as we can so we can try to reschedule your event the best way possible.
FINAL PAYMENT: All outstanding balances are due on the day of your event PRIOR to our initial set up in cash or credit / debit card. Payments not received within this timeframe will result in the cancellation of your party with no exception. The remaining balance is based upon your provided final headcount and additional a la carte items.
FORMS OF PAYMENT: We accept cash and major credit / debit cards. We do not accept Cheques.
A LA CARTE / ADDITIONAL PARTY GUESTS: All upgrades and add ups are due at the day of your event. You have up to 2 weeks prior to the event to add any additional guests or items a la carte so we can order supplies in advance and avoid any interruption of the service.
GUEST NUMBER AND HOSTESS FEE: Our parties are designed and priced for 8 guests (including birthday child). You will be charged for that minimum number even if less guest attend your event. If you have more than 8 guests at your event, you will be charged for any additional guest depending on the package you choose. After 12 guests there will be a charge of $50 as a hostess fee, this applies to any package. If you have more guests attending the event that the final headcount number you provide, we cannot guarantee that they will receive the service, entertainment, favors etc, depending on the party. The maximum number of attendance is 12 including the birthday girl. If you are planning to have more than 12 guests you will need to contact us before your event to discuss the details. Siblings are more than welcome to join the event as long as they are part of the final headcount.
VENUE: We kindly request your driveway area to be cleared out prior to our arrival. We will not set up in grass or mud should your choose a party package that requires decoration. We will need at least 20ft in width to allow for sufficient space for the party activities and the parking of the Truck. The client is responsible for to get any permit necessary for us to park at your home or venue of your choice for the event. If we incur in any cost, such as towing, tickets or other fees due to illegality of the presence of our Truck then the client shall indemnify and reimburse any cost that we incur such as towing, tickets or other fees due to the illegality of the presence of our Truck.
TRAVEL FEE: Princess & Tiaras Spa Celebrations Co. determines mileage fees based on the suggested routes of Google maps outside of 77494 zip code. Area codes over 20 to 29 miles - $ 25 fee Area codes over 30 miles to 39 miles - $ 35 fee Further than 40 miles – $35 for the first 39 miles + $5 for each additional mile. We travel up to 60 miles from Katy TX (77494).
FOOD AND BEVERAGE: If you choose to provide your guests with refreshments we ask you that tomato based entrees: pastas, greasy or messy foods not be served as they can stain our linens and customes and make clean up a challenge. Beverages should be light colored or clear (no cola products or fruit punch). We reserve the right to refuse certain food items that may damage our costumes. Princess & Tiaras Spa Celebrations Co. is not responsible for allergic reactions to product, materials, supplies or consuming any food or beverages before, during or after the party. Our staff, in their sole discretion and determination, will be allowed to remove from or prohibit access to persons to the Truck found to have food in their possession.
ALLERGIES: You acknowledge that many of the products served or used in the party activities may contain tree nut, dairy, gluten and other ingredients that may pose a health risk to the persons who are allergic to this ingredients. It is your sole responsibility to investigate the allergies of invites and guests attending the event and report this to us. It is your responsibility to ensure that a guest or invitee with allergies does not consume or come into contact with the allergens which may cause an allergic reaction.
DAMAGES: Any damage to our Spa on Wheels furniture, accessories, HDTV´s or to any equipment an also any damage to any of our a la carte items rented such as, but not limited to, chairs, tables, linens, tent, pink carpet will be charged full replacement the value. We reserve the right to exit immediately any event due to illegal activity, or rude, disrespectful or overly demanding clients. You will be charged full price for the party. Client is responsible for damages to the property of Princess & Tiaras Spa celebrations Co. Damage and / or defacement other than normal wear and tear of property belonging to Princess & Tiaras Spa Celebrations Co. will result in assessment of charges and billing to the client. Client shall be responsible for any damages to the venue and company vehicle caused by client, client´s employees, agents, assigns, guests or invitees. Client shall not be responsible for any damages caused by company´s employees, agents or assigns.
TAXES: Taxes are not included on the prices, this will be included on your final receipt and on will be added to your remaining balance (If applicable)
LIABILITY: We Strictly provide entertainment. Please be aware that children need to be supervised. We cannot be held responsible for accidental damage caused by your guest. Princess & Tiaras Spa Celebrations Co. assumes no responsibility or liability for accidents or damage caused during your party. In the event of damage or loss or our inventory and/or damage or loss to the party´s location, the responsibility lies entirely on the client. Princess & Tiaras Spa Celebrations Co. is not responsible for allergic reactions and / or any medical reactions from the food, beverages, wearing costumes or any activity taking place before, during or after the party, the responsibility lies strictly with the client. By signing this terms & conditions the client assumes all risks and hazards incidental to participating in the spa/party activities and waive, release, absolve and indemnify and agree to protect, defend and hold harmless Princess and Tiaras Spa Celebrations, their owner supervisors, participants, hosts and drivers for any claim arising out of any injury/medical injury or condition that happen before, after or during the event to your child and to any of the guests to your event to the fullest extent.
PHOTOGRAPHY: Princess & Tiaras Spa Celebrations Co. reserves the right to use photography taken at your event in any promotional media controlled by us. You will make no monetary or other claim against Princess & Tiaras Spa Celebrations Co. for the use of photographs taken of your children/guests. We will never use identifying information in its images. If you would like us to remove the images of your child /guests please let us know by email. You will further grant permission to use without recompense, any photographs, videotapes, audio recordings or any other recordings for promotion of Princess & Tiaras Spa Celebrations.
PETS: Client agrees to remove all pets from the venue area prior to the arrival of our Staff. Under no circumstances shall any pets be allowed inside the truck. We reserve the right to provide the service in case there are any pets present at the time of our arrival.
SET UP AND DURATION: We will try to set up your event as quickly as possible. We have a lot of things to do during a short time for this reason we kindly request that no guests or children are in the set up area, time delay can affect the duration of your party. We also need for the parking area to be cleared prior to our arrival. We take between 25 to 15 minutes to set up the decoration. If your choose a party package that requires decoration we will stay for 30 to 40 minutes after we finish our Spa time for your cake time. After that time we will require at least 15 min for breakdown. We will not extend the time of our party packages because of late arrivals, delays on set up or on parking space. If you choose a party package, and you wish to continue the event after our service is complete we request that you move your guests to a separate area while we breakdown.
SPA TREATMENT: The spa Experience is for entertainment purposes only and we do not sell or charge clients for cosmetology services. Our Staff is provided to assist guest with the spa "treatments" as needed and to supervise guests.
FORCE MAJEURE: Either party may be excused from its obligation to the event in the event that acts of God, war, government regulations, riots, disasters or strikes renders such as performance objectively impossible or illegal.
CLIENT OBLIGATIONS: Provide enough parking space area for our truck to park. We need at least 20ft of parking space that needs to be cleared out prior to our arrival. If your package includes tables, chairs and decoration please provide safe clean areas with enough space for us to set up the decoration. Provide a gathering place for parents of the guests if you want them to stay. Please remain with the party at all times. Please keep guests, children and / or parents clear of activity area during set up.
EVENT TERMS.
Authority. The undersigned represents that he or she has the proper authority to act on behalf of and bind Client if Client is an entity and not an individual.
Spa on Wheels Company Vehicle. Company shall provide a vehicle in which some or all of the Party Activities as described above shall take place (Company Vehicle).
Venue Not Proper. Client agrees that if at the time that Company Vehicle arrives on the Venue premises that the presence of Company Vehicle is not in compliance with all local, state, or federal laws, that Company, in its sole discretion, may refuse to provide the Company Vehicle and other facilities for the Event, in which case it shall be treated in the same manner as if Client had canceled the Event within 21 (twenty-one) days of the Event Date. Further, if Company incurs any cost, such as towing, tickets, or other fees due to the illegality of the presence of the Company Vehicle, then Client shall indemnify, hold harmless, and immediately reimburse Company on demand for any such costs.
Maximum Occupancy of Company Vehicle. Company and Client agree that the maximum allowed occupancy allowed on the Company Vehicle, including staff, at any time is 8 persons. At no time is the Client to permit persons to enter the Company Vehicle exceeding the maximum occupancy agreed to herein. Company reserves the right to deny entrance to persons in excess of the maximum occupancy, or, if the maximum allowable occupancy has been exceeded, to remove persons from the Company Vehicle.
Additional Guests. Client agrees that should additional guests beyond the number of guests agreed to attend the Event, Company may add a surcharge of per additional guest that is present for any duration.
Preparation and Breakdown Time for Event. Client will allow Company’s staff and Company Vehicle access to the Venue at least 35 (thirty-five) minutes prior to the start of the Event Time for preparations and at least 20 (twenty) minutes after the Event is over to breakdown, clean-up, and remove all items belonging to Company and remove Company Vehicle. If the Event exceeds the permitted Event Time, Client agrees and shall be charged $100 for each 30 (thirty) minutes of additional time added to the Event for Company Vehicle rental and Company Staffing.
Deposit and Cancellation. Client agrees to pay to Company a deposit of $100.00 (one-hundred and 00/100 dollars) (Deposit) in order to reserve the Company Vehicle for the contemplated Event for the agreed to Event Date. If Company does not receive the Deposit, Client agrees that Company shall be under no further obligation to Client under this Agreement, and Company may allow another party to use the Company Vehicle on the Event Date and during the Event Time. Should Client choose reschedule the Event more than 21 (twenty-one) days in advance of the Event Date, Company agrees to credit the Deposit towards the rescheduled Event. Client agrees that should Client cancel the Event, or should Client reschedule the event less than 21 (twenty-one) days prior to the Event Date, Client shall forfeit the Deposit.
NO FOOD ALLOWED ON COMPANY VEHICLE. Client agrees that no food shall be allowed on the Company Vehicle, and that all food and beverages shall be kept outside the Company Vehicle. Company and Company’s Staff personnel, in their sole discretion and determination, will be allowed to remove from or prohibit access to persons to the Company Vehicle found to have food in their possession.
Photography. Client agrees and consents to Company taking photographs and video and any other media recording of the Event. Client agrees that all rights to copyrights, distribution, reproduction, and all derivative images and creative licenses belong solely to Company and Company only. Client may receive, as part of Company's services or upon request for a fee, a copy of the photographs or video taken during the Event. Client also agrees and grants permission to Company to use any images or video from the Event for advertising, exposition displays, trade, and any other lawful purposes. Client agrees to inform all guests to the Event that their photographic likeness in all forms and media may be used by Company for advertising, exposition displays, trade, and any other lawful purposes.
Alcohol. Alcohol shall not be provided by Company, and consumption of alcohol shall be strictly prohibited on the Company Vehicle. If Client wishes to provide alcohol at the Venue, Client represents and warrants that Client is doing so lawfully, that Client has obtained all of the necessary licenses and permits, if any, and that all alcohol consumption shall be done lawfully. Further, Client releases, holds harmless, and indemnifies Company for any liability incurred due to the presence or consumption of alcohol at the Event and Venue, including from Company’s, and Company’s employees’, agents’, affiliates’, or assigns’ own negligence with respect to the use, consumption, provisioning, or presence of alcohol. Client nonetheless agrees that Client bears the sole responsibility for any consumption by underaged persons, and Client represents to Company that underaged persons shall not be permitted to consume alcohol on the Venue without the presence and permission of the underaged person’s parent or guardian.
No Pets. Client agrees to remove all pets from the Venue area prior to the arrival of Company staff and the Company Vehicle. Client also agrees that, under no circumstances, shall any pets be allowed inside the Company Vehicle. Client agrees that if pets are present at the Venue at the time that Company’s staff arrives, Company, in its sole discretion, may refuse to provide the facilities for the Event, in which case it shall be treated in the same manner as if Client had canceled the Event within 15 (fifteen) days of the Event Date.
Allergies. Client acknowledges that it has been informed that many of the products served or used in the Party Activities may contain TREE NUT, DAIRY, GLUTEN and other ingredients which MAY POSE A HEALTH RISK to persons who are allergic to such ingredients. It is Client’s sole responsibility to investigate the allergies of invitees and guests attending the Event, and it is Client’s responsibility to report said allergies, if any, to Company. Further, IT IS CLIENT’S SOLE RESPONSIBILITY TO ENSURE THAT A GUEST OR INVITEE WITH ALLERGIES DOES NOT CONSUME OR COME INTO CONTACT WITH THE ALLERGENS WHICH MAY CAUSE AN ALLERGIC REACTION. Company will, upon being given notice, make it’s best effort to assist Client in meeting this responsibility. However, notwithstanding anything to the contrary herein, in the event a guest or invitee suffers an allergic reaction, Client fully acknowledges and agrees, for the purposes of this Agreement, it shall be deemed Client’s sole negligence that caused the occurrence of allergic reaction, and Client shall fully indemnify and hold harmless Company for any and all damages as described in this Agreement.
Clean Up. Company will provide clean up of items provided by Company and of the Company Vehicle. Client shall agree that if trash accumulates excessively, unusually, or otherwise requires extraordinary efforts to remove, Client shall be charged for any such additional clean up costs by Company.
Damages to Venue Premises. Client shall be responsible for any damages to the Venue caused by Client, Client’s employees, agents, assigns, guests, or invitees. Client shall not be responsible for any damages caused by Company’s employees, agents, or assigns.
Damages to Company Vehicle. Client shall be responsible for any damages to the Company Vehicle caused by Client, Client’s employees, agents, assigns, guests, or invitees. Client shall not be responsible for any damages caused by Company’s employees, agents, or assigns.
No Hazardous Materials. Client agrees not to bring any hazardous materials onto the Venue, including materials that are volatile, without the prior written consent of Company. If such materials are allowed on the Venue, Client agrees to exercise all due care in the handling of such hazardous materials, and shall strictly follow all local, state, and federal regulations and laws concerning the handling and storage of such hazardous materials. Should any damages occur from the use of such hazardous materials, Client agrees to bear the sole responsibility for such damages and will hold harmless and indemnify Company, Company’s agents, and assigns from any liability caused by such hazardous materials.
Liability, Insurance, and Force Majeure
RELEASE OF LIABILITY. PLEASE READ CAREFULLY. Client agrees to protect, indemnify, defend, and hold harmless Company, its owners, subsidiaries, affiliates, officers, directors, employees and agents against all claims, losses, or damage to persons or property, government charges, fines, and costs (including reasonable attorneys fees) arising out of or related to the use of the Venue, or any part thereof, by Client, or any guest, invitee or agent of Client or any independent contractor hired by Client, except those claims arising out of sole gross negligence or willful misconduct of Company. In no event shall either party be liable to the other for indirect, incidental or consequential damages, whether based on tort, breach of contract, warranty or otherwise. In no event shall Company’s liability be in excess of the total amount of the charges paid by Client.
Force Majeure. Either party may be excused from its obligation to perform under this Agreement in the event that acts of God, war, government regulation, riots, disasters or strikes renders such performance objectively impossible or illegal. In the event that at the time of the Force Majeure Cause, Company has incurred expenses, which under the Agreement are the responsibility of Client, then for the period of use until the time of termination, and to the extent Company has incurred such expenses, Client shall be liable to Company, unless Company waives reimbursement.
Other Provisions
Severability. The provisions of this Agreement are considered severable and independent and the invalidity or unenforceability of any provision hereof shall not affect the validity or enforceability of any other provision hereof.
Benefit and Binding Effect. This Agreement shall inure to the benefit of and be binding upon Client, Client’s respective heirs, legal and personal representatives, successors and assigns, and the Company and its successors and assigns.
Integration. This Agreement, and any and all Exhibits attached hereto, hereby incorporated and made part of this Agreement for all purposes, constitutes the entire agreement among the parties regarding the subject matter hereof and supersedes, integrates, and cancels any and all prior agreements between the parties as to subject matter hereof.
Amendment and Modification. This Agreement may be amended or modified only by a written instrument that is signed by each person or entity that is a party to this agreement.
Assignment. Client agrees that Client may not assign any part of its interest in this Agreement to any other party without the written consent and permission of Company. Client further acknowledges that Company may assign its interest in this Agreement in part or in whole to third parties without Client’s permission, including contracting or sub-contracting a portion or all of Company’s duties under this Agreement.
Gender and Number. Whenever required by the context of this Agreement, the singular includes the plural, the masculine includes the feminine or the neuter and the feminine includes the masculine or the neuter.
Governing Law and Venue. This Agreement is to be governed by and construed in accordance with the substantive and procedural laws of the State of Texas. Any law suit regarding any dispute over this Agreement shall be brought by the parties in a State District Court located in Harris County, Texas.
Attorneys Fees. In the event litigation regarding this agreement ensues, the prevailing party shall be entitled to recover its attorneys fees from the other party.
Notice. Any notice required or which may be given under this Agreement shall be deemed to have been duly given if personally delivered or if sent by Express Mail International with Return Receipt Requested through the United States Postal Service, or some equivalent, to the addresses of the respective parties as shown under or opposite their names on the signature page hereof, or at their addresses as shown in the record books of the Company or as they shall have otherwise indicated by written notice to all other parties hereto. Notice shall be deemed received when personally delivered or, on the date of delivery shown on the return receipt or, in any event five (5) days after posting thereof in the U.S. Mail.